Bookings terms and conditions

  1. The term 'card' refers to a Leeds Card, Leeds Card Extra, Leeds Card 60, Bodyline Card, Breeze Card or Leeds Active Card.

  2. The term 'membership' refers to one of the types of memberships offered by Leeds City Council, including, but not limited to, Leeds Card (and all its variants), Breeze, Bodyline (and all its variants), Induction, Leeds Active, NHS Referral, Lotherton Hall.

  3. The term 'cardholder(s)' refers to someone who holds a valid card and has a current membership.

  4. To book and pay online, you must register to use the service. The person registering must be a cardholder. Cards cannot be used on behalf of any other person and memberships are non-transferable.

  5. Each membership entitles the cardholder to different privileges and will determine what price you are charged. Certain classes and activities may not be available to book, depending on which membership you have.

  6. All bookings, including online and those made at the leisure centre either in person or by telephone, must be paid for at the time of booking.

  7. Cardholders are able to book 9 days in advance. Non-cardholders are able to book 7 days in advance.

  8. Cardholders are only permitted to book one activity per timeslot for any given day and for any leisure centre (e.g. if you book a badminton court for Monday at 10:00am you cannot also book a squash court or fitness class for 10:00am on the same day). This is to prevent activities being booked on behalf of any other person.

  9. Leeds City Council operates a no refund policy on all bookings where a payment has been made. However, customers can transfer a booking to another date and time at the same site by contacting the site where the original booking was made, providing that a minimum of 24 hours notice is given. Failure to give a minimum of 24 hours notice will result in the full activity fee being forfeit. Cardholders are able to transfer their booking up to 9 days in advance of the original booking date and non-cardholders are able to transfer their booking up to 7 days in advance of the original booking date. All booking transfers are subject to availability. Transfers cannot be conducted online.

    Please note: The cancellation rights contained in the Consumer Protection (Distance Selling) Regulations 2000 (amended 2005) do not apply to bookings activities.

  10. If a class or activity is cancelled due to circumstances beyond our control, customers will be entitled to transfer their booking to another date and time at the same leisure centre by contacting the centre where the original booking was made. Cardholders are able to transfer their booking up to 9 days in advance of the original booking date and non-cardholders are able to transfer their booking up to 7 days in advance of the original booking date. All booking transfers are subject to availability. Transfers cannot be conducted online.

  11. Activities booked by juniors, when booking with a Breeze Card or Junior Bodyline Card, are charged at the junior price, where applicable.

  12. Juniors can book activities using a valid Junior Induction Card but will be charged at the adult price. To receive the junior price, bookings must be made using a valid Breeze Card or Junior Bodyline Card.

  13. A parent or guardian is required to book activities and classes on behalf of a junior, using the junior's Breeze Card, Junior Bodyline Card or junior Induction Card, so payment can be made.

  14. Leeds Card and Leeds Card Extra discount is only applicable if 50% of players participating in the activity have the appropriate discount card. Each card must be presented at reception upon arrival for your booking.

  15. Corporate Sport Pass holders only receive a discounted price on activities which their scheme entitles them to, in accordance with the company agreement. All other activities are charged at full price.

  16. When attending a class, please ensure you sign the register if applicable.

  17. Bodyline cardholders who fail to attend their booked classes on three or more occasions will be charged at the full standard rate.

  18. The minimum age for anyone booking and attending an adult class unaccompanied is 14 years old. Some junior classes are available. Please contact the leisure centre or check online for details and availability.

  19. Please enter on time for your class. Entry may not be permitted after the warm up has commenced for safety reasons.

  20. Please report any injuries or medical conditions to the instructor before the class has started. For certain medical conditions you may be refused entry.

  21. Every attempt is made to adhere to the published programme; however facilities, classes, courses and instructors are subject to change. We endeavour to provide appropriate notice of any changes.

  22. Bodyline cardholder’s terms and conditions also apply.

  23. Leeds City Council may from time to time send you information and offers about events and services.

  24. Leeds City Council reserves the right to refuse entry to its premises.

  25. Leeds City Council reserves the right to make changes to the terms and conditions at any time without prior warning. It is the customer's responsibility to read the terms and conditions on each occasion they use the online bookings service.

  26. If you require further clarification on the terms and conditions or would like further information on how to book and pay online, please contact us at:

    Online Bookings
    Leeds City Council
    John Charles Centre for Sport
    Leeds
    LS11 5DJ
    United Kingdom
    Tel: 0113 3788001
    Email: leisurecentrebookings@leeds.gov.uk